Support Articles
Where to Find and Edit User's Login Information
Permissions Required: Admin or HSE Manager. How to Find and Edit User's Login Information. Navigate to the Users Page: Select Users & Settings on the top right of the screen. Select the Users tab. Lo…
How to add Trainings
Permissions Required: Admin, HSE Manager, Manager or Supervisor. While the below video demonstration uses an older version of HSE Connect, it still includes relevant information to create new trainin…
Creating and Managing Checklists
Permissions Required: Admin, HSE Manager, Manager or Supervisor. Managing your Checklists. To manage your Checklists, select Checklists from the top of the page. Here you will find two tabs: Template…
How to Cancel HSE Connect Subscription
How to Request an Admin training. Email HSE Connect Support at support@hseconnect.co. Provide your Name , Company Name , and Contact Information , and request intent for an admin training. You will b…
How to Reinstate a Deleted User
How to Request an Admin training. Email HSE Connect Support at support@hseconnect.co. Provide your Name , Company Name , and Contact Information , and request intent for an admin training. You will b…
How to Request an Admin Training
How to Request an Admin training. Email HSE Connect Support at support@hseconnect.co. Provide your Name , Company Name , and Contact Information , as well as your intention to attend admin training.…
How to Create an Incident
Permissions Required: Admin, HSE Manager, Manager or Supervisor. Managing your Checklists. To manage your Checklists, select Checklists from the top of the page. Here you will find two tabs: Template…
How to Edit Company Settings
Permissions Required: Admin, HSE Manager, Manager or Supervisor. How to Find a User's Login Name. Navigate to the Users Page: Select Users & Settings on the top right of the screen. Select the Users…
Unable to Log In - Forgotten Password
Request a Password Reset Email. As a first step, request to reset your password on the login page. Copy the URL in your browser: https://www.hseconnect.co.nz/Login. Select Forgotten Password. Enter y…
How to Add a New User
Adding new users in HSE Connect. With HSE Connect, you can easily create new users in less than a minute. Follow the below guide and you'll be adding new users in no time! Permissions Required: Admin…
How to unlock a user
Permissions required: Administrator or HSE Manager. A user will be temporarily locked from their account after a number of unsuccessful login attempts. They will receive an alert that their account h…
How to change the Primary Company for a user
Permissions required: Admin. If you have a user that is transferring branches within your company, you can easily update their Main Company in HSE Connect. Changing the Primary Company for a user. Th…
How to Add a New Department
Permissions Required: Admin or HSE Manager. Adding New Departments. Select Users & Settings > Users tab. Click the New User button. In the Department field, expand the dropdown list. Enter the name o…
How to Delete a User
Permissions Required: Admin or HSE Manager. While the below video demonstration uses an older version of HSE Connect, it still includes relevant information for deleting users. Some features referenc…
Equipment Register
Permissions Required: HSE Manager. Managing your Equipment Register. To manage your Equipment Register, select Registers from the top of the page followed by the Equipment Registers tab: Adding new i…
Incident Tab Availability for Workers
Workers have a different experience capturing new Incidents in HSE Connect. The following table outlines which tabs can and cannot be accessed by each user role: Tab Name Worker Visitor Supervisor Ma…
